The global IT and BPO Services market was valued at US$ 6.19 billion in 2023 and is projected to reach US$ 11.02 billion by 2030, at a CAGR of 8.76% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
Business process outsourcing (BPO) is defined as a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service.
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This report aims to provide a comprehensive presentation of the global market for IT and BPO Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT and BPO Services. This report contains market size and forecasts of IT and BPO Services in global, including the following market information:
- Global IT and BPO Services Market Revenue, 2018-2023, 2024-2030, ($ millions)
- Global top five companies in 2023 (%)
We surveyed the IT and BPO Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global IT and BPO Services Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global IT and BPO Services Market Segment Percentages, by Type, 2023 (%)
- IT Services
- BPO Services
Global IT and BPO Services Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global IT and BPO Services Market Segment Percentages, by Application, 2023 (%)
- BFSI
- Retail and Consumer Goods
- Telecom
- Healthcare
- Manufacturing
- Government and Defense
- Others
Global IT and BPO Services Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global IT and BPO Services Market Segment Percentages, By Region and Country, 2023 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies IT and BPO Services revenues in global market, 2018-2023 (estimated), ($ millions)
- Key companies IT and BPO Services revenues share in global market, 2023 (%)
key players include:
- Capgemini
- CSC
- IBM
- TCS
- Wipro
- Accenture
- HCL Technologies
- Infosys
- Including or excluding key companies relevant to your analysis.
Chapter 1: Introduces the definition of IT and BPO Services, market overview.
Chapter 2: Global IT and BPO Services market size in revenue.
Chapter 3: Detailed analysis of IT and BPO Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of IT and BPO Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
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Table of content
1 Introduction to Research & Analysis Reports
1.1 IT and BPO Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global IT and BPO Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global IT and BPO Services Overall Market Size
2.1 Global IT and BPO Services Market Size: 2022 VS 2029
2.2 Global IT and BPO Services Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top IT and BPO Services Players in Global Market
3.2 Top Global IT and BPO Services Companies Ranked by Revenue
3.3 Global IT and BPO Services Revenue by Companies
3.4 Top 3 and Top 5 IT and BPO Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies IT and BPO Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 IT and BPO Services Players in Global Market
3.6.1 List of Global Tier 1 IT and BPO Services Companies
3.6.2 List of Global Tier 2 and Tier 3 IT and BPO Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global IT and BPO S
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